Content Moderator (Indian market)

Pure is a global dating app committed to bringing honesty and fun into the dating world. We believe that dating is more than just swiping – it's a delightful journey where everyone can discover something special, regardless of their preferences!

We are seeking an experienced Content Moderator for the Indian market to join our team and contribute to the continued growth of the Pure app.

• Minimum 2+ year experience of working as moderator, would be a plus if you worked in dating or community apps previously.
• Excellent verbal and written communication.
• Ability to quickly absorb and make use of new information.
• Detail-oriented and attentive.
• Basic skills in Word, Excel, and Google Documents.
• English and Hindi – Upper-Intermediate or higher.
• It will be a plus to know other Indian or European languages.
• Should be able to work on a flexible schedule (including weekends).

• Detect and combat scammers and spammers by monitoring the customer service admin system to identify and block users violating the Company's community guidelines.
• Proactively check for suspicious user activities using specialized patterns in the admin-panel, user analytics systems, and spam alert tools, ensuring timely identification and action against bad actors.
• Investigate and uncover new scamming techniques, gather detailed information, and regularly report findings to enhance our defense mechanisms.
• Conduct thorough reviews of user-generated content, including photos and advertisement texts, to ensure compliance with established Community Guidelines. Promptly remove any inappropriate or harmful content from the platform.
• Respond to inquiries from users with blocked profiles, ensuring each case is carefully evaluated before communication.
• Stay vigilant to user reports on abusive behavior, collaborating closely with the moderation team and other departments to address issues efficiently and maintain a safe and respectful community environment.
• Facilitate ongoing communication with the moderation team and other key members regarding content concerns, updates, and strategies for effective content management and community safety.

• Remote work.
• A competitive salary that matches our expectations and your level of experience.
• Yearly performance bonus.
• An opportunity to work on a product in the growth stage.
• Yearly education budget.
• A multinational and diverse workplace.